INFLUENCE OF SOCIAL MEDIA ADVERTISEMENTS ON PURCHASING INTENTION: A WEB-BASED CROSS-SECTIONAL STUDY ON THE STUDENTS OF KHULNA UNIVERSITY, BANGLADESH
DOI:
https://doi.org/10.53808/KUS.2024.21.01.1061-ssKeywords:
Social media, advertisement, purchasing intension, students, BangladeshAbstract
Advertisers place their advertisements on several social media platforms to market their products and services. These ads may catch consumers' eyes and influence them to select specific products. To persuade the target population, advertisers need to be aware of how well their messages are received. The purpose of the current study is to evaluate the influence of social media advertisements on purchasing behavior. A web-based cross-sectional study was conducted among students at Khulna University under the following conditions: participants had to be enrolled at the university at the time of the survey, had internet access, and had active social media profiles. A total of 400 valid responses were retained for this study after using Google Forms to deliver a structured e-questionnaire. The data were analyzed using IBM SPSS Statistics, version 22. Results indicate that 41.5% of students enjoyed viewing social media advertisements (SMA), with the majority of them favoring the creative and humorous types of advertisements. The majority of consumers looked up items or services online or in physical stores after learning about them from social media ads. After seeing SMA, the majority of consumers bought goods and services and told others about them. Even if SMA had a significant impact on their decisions to purchase, respondents gave traditional media advertisements a higher credibility rating. The biggest factor cited for people's dislike of social media advertisements was their irrelevance. This study is anticipated to assist media marketing specialists and advertisers in creating effective SMA to have compelling, long-lasting, and appealing commercials to influence the purchasing decisions of young customers.
Downloads
References
Alalwan, A. A. (2018). Investigating the impact of social media advertising features on customer purchase intention. International Journal of Information Management, 42, 65-77. https://doi.org/10.1016/j.ijinfomgt.2018.06.001 DOI: https://doi.org/10.1016/j.ijinfomgt.2018.06.001
Baran, S. J., & Davis, D. K. (2011). Mass Communication Theory: Foundations, Ferment, and Future (6th ed.). Cengage Learning.
Baran, S. J. (2014). Introduction to Mass Communication: Media Literacy and Culture (8th ed.). McGraw-Hill Education.
Balakrishnan, B. K., Dahnil, M. I., & Yi, W. J. (2014). The impact of social media marketing medium toward purchase intention and brand loyalty among generation Y. Procedia-Social and Behavioral Sciences, 148, 177-185. https://doi.org/10.1016/j.sbspro.2014.07.032 DOI: https://doi.org/10.1016/j.sbspro.2014.07.032
Dash, R., & Piyushkant, M. (2020). Effect of Social Media Advertisements on Consumer Purchase Intentions. International Journal of Engineering and Management Research, 10. DOI: https://doi.org/10.31033/ijemr.10.5.19
Dehghani, M., & Tumer, M. (2015). A research on effectiveness of Facebook advertising on enhancing purchase intention of consumers. Computers in human behavior, 49, 597-600. https://doi.org/10.1016/j.chb.2015.03.051 DOI: https://doi.org/10.1016/j.chb.2015.03.051
Griffin, E., Ledbetter, A. & Sparks, G. (2018). A First Look at Communication Theory (10th ed.). McGraw-Hill Education.
Hasan, M. R., Haq, M. R., & Rahman, M. Z. (2019). Impact of social network on purchase decision: a study on teenagers of Bangladesh. Journal of Business and Retail Management Research, 14(1). https://doi.org/10.24052/jbrmr/v14is01/art-03 DOI: https://doi.org/10.24052/JBRMR/V14IS01/ART-03
Hasan, M., & Sohail, M. S. (2021). The influence of social media marketing on consumers’ purchase decision: investigating the effects of local and nonlocal brands. Journal of International Consumer Marketing, 33(3), 350-367. https://doi.org/10.1080/08961530.2020.1795043 DOI: https://doi.org/10.1080/08961530.2020.1795043
Kaplan, A. M., & Haenlein, M. (2010). Users of the world, unite! The challenges and opportunities of Social Media. Business horizons, 53(1), 59-68. https://doi.org/10.1016/j.bushor.2009.09.003 DOI: https://doi.org/10.1016/j.bushor.2009.09.003
Khaleeli, M. (2020). The effect of social media advertising and promotion on online purchase intention. Journal of Critical Reviews, 7(19).
Latif, S., & Calicioglu, C. (2020). Impact of social media advertisement on consumer purchase intention with the intermediary effect of brand attitude. International Journal of Innovation, Creativity and Change, 11(12), 602-619.
Littlejohn, S. W., & Foss, K. A. (2009). Encyclopedia of Communication Theory. (1st ed.). SAGE Publications, Inc. DOI: https://doi.org/10.4135/9781412959384
McLuhan, M., Gordon, W. T., Lamberti, E., & Scheffel-Dunand, D. (2011). The Gutenberg galaxy: The making of typographic man. University of Toronto Press.
Miseda, K. O. (2012). The effectiveness of social media advertising on college going social network site users: A survey of the University of Nairobi students (Doctoral dissertation, University of Nairobi, Kenya).
Nazeer, J. (2017). Impact of social media advertisements on university students. Arts Social Science Journal, 8(4), 290-296. https://doi.org/10.4172/2151-6200.1000290 DOI: https://doi.org/10.4172/2151-6200.1000290
Ogunyombo, O., Oyero, O., & Azeez, K. (2017). Influence of social media advertisements on purchase decisions of undergraduates in three Nigerian universities. Journal of Communication and Media Research, 9(2), 244-255.
Oumayma, B. (2019). Social media made me buy it: the impact of social media on consumer purchase behavior. In Proceedings of the 4th International Conference on Smart City Applications (pp. 1-7). DOI: https://doi.org/10.1145/3368756.3369016
Pikas, B., & Sorrentino, G. (2014). The effectiveness of online advertising: Consumer’s perceptions of ads on Facebook, Twitter and YouTube. Journal of Applied Business and Economics, 16(4), 70-81.
Pandey, A., Sahu, R., & Dash, M. K. (2018). Social media marketing impact on the purchase intention of millennials. International Journal of Business Information Systems, 28(2), 147-162. DOI: https://doi.org/10.1504/IJBIS.2018.091861
Rai, N. (2013). Impact of advertising on consumer behaviour and attitude with reference to consumer durables. International Journal of Management Research and Business Strategy, 2(2), 74-79.
Smith, A. N., Fischer, E., & Yongjian, C. (2012). How does brand-related user-generated content differ across YouTube, Facebook, and Twitter? Journal of interactive marketing, 26(2), 102-113. https://doi.org/10.1016/j.intmar.2012.01.002 DOI: https://doi.org/10.1016/j.intmar.2012.01.002
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Khulna University Studies
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.