INFORMATION TECHNOLOGY ENABLED BUSINESS PROCESS RE-ENGINEERING:  THE RIGHT STARTUP FOR EFFECTIVE KNOWLEDGE MANAGEMENT SYSTEM

Mehedi Hasan Md. Hefzur  Rahman; Md. Mizanur  Rahman

doi:10.53808/KUS.2005.6.1and2.0504-M

Authors

Mehedi Hasan Md. Hefzur Rahman Business Administration Discipline, School of Business, Khulna University, Khulna 9208, Bangladesh
Md. Mizanur Rahman Business Administration Discipline, School of Business, Khulna University, Khulna 9208, Bangladesh

DOI:

https://doi.org/10.53808/KUS.2005.6.1and2.0504-M

Keywords:

Restructuring, competitive advantage, information technology, BPR, KMS

Abstract

Increased realization of better knowledge management will inevitably create value to a firm, by which other partners of the value chain and the ultimate customers will be benefit. A first mover firm or value-chain with the capability of creating unique value is being considered as a core competence of maintaining continual sustainability against market challenges. Believing the fact, many firms are using IT enabled Knowledge Management (KM) for shearing information with the customers and suppliers. Although some firms are experiencing benefit from introducing need focused information system (IS), a considerable number of business units suffered huge financial investment without desired result or no result at all. As a consequence of these bitter experiences, advantages of IT enabled KM are being ignored and firm or firm’s value chain are being deprived from In-Time value delivery. So rightly spirited company must tailor it’s IT enabled KM system in order to achieving desired result as expected before start.

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